Operations

2 posts on operations for AI agents that send and receive email.

26 June 2026 · 5 min read

The SendGrid free tier changed: what to do now

SendGrid's free sending is no longer the default answer for small projects. What changed in practice, how to decide, and how to migrate without losing deliverability.

17 April 2026 · 5 min read

Bounces, complaints, and suppression lists: what to do with them

Hard bounces, soft bounces, and spam complaints need three different responses. How to wire the webhook, what to suppress, and what never to suppress.